Global address list not updating in outlook
28-Oct-2020 19:58
Offline Address book is not getting update for them.Is there any way where I can force update/re-create the OAB for them ?The wiki How Tech Team also followed the article's instructions and validated that they work.This wiki How teaches you how to sync the contacts from a Microsoft Exchange Global Address List (GAL) to your i Phone.This reduces network traffic and improves performance.
For more information, see Address lists in Exchange Server.
Now we will need to verify that the update actually took place (Keep in mind that you would have to give the update about 10 minutes to ensure that it has completed) 6.
Browse to C:\Program Files\Microsoft\Exchange Server\V14\Client Access\OAB\ Services 8.2 Locate the Microsoft Exchange File Distribution service 8.3 Now Right Click on the service and select Restart 9. And finally click the Download Address Book to download latest copy IF OUTLOOK STILL DON’T HAVE THE UPDATED LIST, TRY THE FOLLOWING Try deleting the user’s oab files then have the user re-download the Address Book. Go to C:\Users\username\App Data\Local\Microsoft\Outlook 2.
Therefore, not all the information in the GAL is available in the offline address book.
The following information in the GAL might not be available in the offline address book: Outlook must be able to access Exchange to obtain this information.Therefore, if you are working in Cached Exchange Mode and if you are working online — that is, your connection status is Connected to Microsoft Exchange — Outlook uses both the offline address book and the GAL to provide a complete listing of user information.